We’re still small enough to know every tank by sight. Each morning starts with a quick head-count, pH check, and a note on color and appetite. If a barb hides or skips breakfast, shipping for that whole batch pauses while we figure out why—no exceptions, even on busy weeks.

Because we raise our own stock, we control genetics and diet from fry to full color. Our barbs grow on high-protein pellets, spirulina, and live baby brine—not growth hormones or mystery flakes. That slow, steady approach means the fish you unbag at home look and act the same a month later, not just on delivery day.

When an order comes in, we net the fish gently, bag them in pure oxygen, tuck each bag in a foam cooler with the right heat or cold pack, and hand the box straight to a courier who knows live cargo. You get a tracking link within an hour and a live-arrival guarantee that’s actually honored—send a clear photo within two hours if something goes wrong and we refund or reship, no hoops.

If you ever need help, email or message us a tank photo; we’ll troubleshoot, even if the fix is “wait a week and test nitrate again.” We’re in this to grow a community of confident barb keepers, not repeat sales on sick fish.